Packages are generally dispatched within 2-3 days after receipt of payment
All items are usually sent Royal Mail or Parcel Force. A signature may be needed upon delivery. If no one is in to recieve your parcel/item, it will be available to collect at your local post office.
Services include Royal Mail. UPS services include 24 hour and 48 hour services depending on weight.
All items will be insured against loss or damage.
If an item is lost of damaged please inform us as soon as possible.
All items on our site are postage free. The price you see is the price you pay
Boxes are amply sized and your items are well-protected.
Returns and Refunds
If your goods are faulty or damaged on delivery we will exchange the product or issue a refund. Goods must be returned to the Company in original packaging (and without being installed or used and with all relevant seals and enclosures intact) within 14 days of receipt by the buyer.
If you have ordered in error, subject to a restocking charge of not less than 10% of the value of the order we will issue a refund ( *exclusions apply). Goods must be returned to the Company in original packaging (and without being installed or used and with all relevant seals and enclosures intact) within 14 days of receipt by the buyer.
In all circumstances any action shall be subject to the buyer producing proof of purchase and returning goods carriage paid.
* Exclusions: Products made to specific requirements or non stock items specifically ordered are excluded.
This does not affect your statutory rights.
How To return items:
Email firstname.lastname@example.org. They will explain the procedure for the return of the unwanted goods. Emails will be returned within 24 hours in most cases