Terms & Conditions
We may at any time make changes to this site and the details displayed on it (including prices).
.UK - TERMS & CONDITIONS OF USE
1. Prices and Payment
The prices for goods displayed for sale on this site are as set out on the site, are S.A.S Auto Customs UK prices and are Inclusive of VAT. Delivery will be charged in addition, and any such additional charges will be notified to you on application or on completion of an order, where they apply.
S.A.S Auto Customs cannot accept your order until you have supplied payment details for it in full. Upon receipt of these details, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.
Credit and Debit Card Payments
All card payments are processed by Paypal Services.
2. Your right to cancel your order
You may cancel your S.A.S Auto Customs order at any stage before the goods are dispatched to you, However we reserve the right to charge for any expenses incurred in the processing of your order .If you wish to cancel your order you can email us on firstname.lastname@example.org.
In some cases we may be unable to prevent your order from being dispatched to you. In this case we will arrange for your order to be collected at your convenience (see our returns and refunds policy).
3. Our returns and refunds policy
If your goods are faulty or damaged on delivery we will exchange the product or issue a refund. Goods must be returned to the Company in original packaging (and without being installed or used and with all relevant parts and packaging intact) within 14 days of receipt by the buyer.
If you have ordered in error, subject to a restocking charge of not less than 10% of the value of the order we will issue a refund ( *exclusions apply). Goods must be returned to the Company in original packaging (and without being installed or used and with all relevant seals and enclosures intact) within 14 days of receipt by the buyer.
In all circumstances any action shall be subject to the buyer producing proof of purchase and returning goods carriage paid.
* Exclusions: Products made to specific requirements or non stock items specifically ordered are excluded.
This does not affect your statutory rights.
How To return items:
Email email@example.com. They will explain the procedure for the return of the unwanted goods. Emails will be returned within 24 hours in most cases
We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within the reasonable control of S.A.S Auto Customs.
Please ensure that you have received and checked your order in full before arranging fitment or installation of parts as no liability will be accepted for any costs incurred.
If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force.
We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. All sizes quoted are approximate.
To the extent permitted by law, S.A.S Auto Customs accepts no liability for any loss, damage or injury arising as a consequence of the advice provided.
These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.
In these terms and conditions:-
Trust Performance and Motorsport , GT30 Developments and S-10R are the trading names of S.A.S Auto Customs, "We and Us" means Trust Performance and Motorsport, GT30 Developments and S-10R either alone or together with you, as the context requires; "You" means the person ordering goods subject to these terms and conditions;
5. Our details
S.A.S Auto Customs , Cornwall
These are custom, bespoke or made to customers requirements
Therefor aren't covered by the 14 day cooling off period, so, unfortunately no returns or cancellations will be accepted
Custom made manifolds take approx 3-4 weeks lead time from payment being made. In busy times this may take longer, I.E some delays are unpredictable or out of our control, i.e supplier delays.
Customers will be notified where possible.
Lead times change from week to week, so please ask us at the time of payment for an upto date time
By making payment by various methods, including Paypal you accept the lead time and accept our terms and conditions including our cancellation terms
By placing an order/paying for a manufactured product by SAS Auto Customs/Trust Tubular you agree to the terms and conditions
DEPOSITS MADE OR PART OF FULL PAYMENT
All manifolds purchased through website or any other means from SAS Auto Customs/Trust Tubular and paid in full, the payment will include a 30% non refundable deposit.
After 50% lead time has passed no cancellations will be accepted
Note Trust Tubular is SAS Auto Customs
Any charge backs or paypal disputes or similar opened within the lead time or not long after lead time has passed, we will treat this as the buyer cancelling the sale and the cancellation terms will apply.
A NEW pre filter must be fitted with a lock washer
All faulty pumps, must be returned along with the pre filter used before we can look at it
Walbro offers a one year warranty against manufacturing defects on their in-tank and external high performance fuel pumps [i.e. GSS and GSL pumps] and 90 days on their bellows pumps and Series 6000 pumps. Previously, they were very forgiving with their policy. They simply told vendors to return the pumps and give the customer a new pump. Pretty much a "no questions asked" warranty.
In March, 2004, Walbro decided that they were no longer going to blindly replace fuel pumps that were declared defective by customers. This decision was made due to an extremely high volume of pumps tested (nearly 98 percent) that proved to be non-defective. Since then, pumps were required to be sent to Walbro for testing. Even though the number of returned pumps dropped dramatically, a vast majority of returned pumps were still found to be not defective. That testing was taking a significant amount of time/effort.
Walbro says that most high-pressure pump failures can be blamed on one or more of the following:
Operating the pump without a pickup filter
Operating the pump in a dirty tank/fuel system
Operating the pump without fuel [i.e. dry]
Operating the pump in a returnless fuel system where the vehicle controls fuel
pressure by modulating the voltage to the pump
Starting August 1, 2005, Walbro has implemented a £26 charge per pump for testing. If you have a fuel pump you believe has failed due to manufacturing defects, return it to SAS Auto Customs along with a money order for £26. SAS Auto Customs will return that pump for testing. If Walbro determines the pump failed under warranty, we will send you a new pump and your £26. If you can't wait for the test results [usually 6-8 weeks], we will sell you a replacement pump, then refund your purchase price if the pump failed due to manufacturing defects.
Injector Warranty and Testing
All injectors purchased off SAS Auto Customs are covered by a minimum of a 1 year warranty from the sale date.
Any warranty claims for suspected faulty injectors will be subject to injector testing, independently done, not by us. We are charged for this service.
Any injectors sent back to us, suspected faulty and pass these tests, the customer will be responsible for paying these test fees before injectors are sent back to the customer. Injectors will be held by us until the bill is paid.
Tubular manifold Warranty/ Warranty Terms
Limited Lifetime LIMITED WARRANTY – TRUST Series Tubular Manifolds
Trust Tubular warrants the product to be free from defects in materials and workmanship for its lifetime from the date of original retail purchase from an authorised dealer of Trust Tubular products or directly from Trust Tubular.
WHO IS COVERED
The limited warranty is only for the original retail purchaser of the product upon presentation of the original invoice.
WHAT IS COVERED
All material defects or workmanship of the product subjected to the terms and conditions below.
WHAT IS NOT COVERED
Any defect, malfunction or failure caused by damage while in transit.
Corrosion due to chemicals, caustic cleaning agents, climate conditions, neglect or lack of proper cleaning.
Removal or installation costs
Damage to other products or components not covered by this Limited Warranty
Cost incurred due to downtime of the vehicle towing and transportation costs
Normal wear and tear
Worn engine mounts
Worn out catalytic converter
No or insufficient turbo/manifold support bracket/s
Additional parts required to complete installation
Hyper tune cast collectors
THE WARRANTY IS NULL AND VOID IF THE PRODUCT IS
Modified or altered in any way, including, without limitation, defacing the products branding and repairs not authorised by Trust Tubular
Abnormally used or misused
Damaged due to collision, road hazards or other mechanical damage
Damaged due to impact or negligence
WHAT YOU MUST DO FOR THE WARRANTY SERVICE
During the applicable warranty period Trust Tubular will repair or replace, in Trust Tubular sole discretion, any defective component of the product without charge. To obtain service under this Limited Warranty, the purchaser must return the entire product, with a copy of the original sales invoice and description of the problem.
If Trust Tubular determines that, in its professional judgement, a defect in material or/and workmanship exists and the other conditions of this Limited Warranty are satisfied, then the product shall be repaired or replaced, in Trust Tubulars sole discretion, free of charge, within 30 days following its receipt by Trust Tubular may replace the product with a rebuilt, reconditioned or new components when repairing any product or original product subject to this Limited Warranty shall become the property of Trust Tubular obligations under this Limited Warranty are limited to the value of the non-conforming component or product, All repaired or replaced products will be warranted for the period equal to the remainder of this original Limited Warranty or 30 day, whichever is longer.